Frequently asked questions

What is PrimeTracers Difference?

At Prime Tracers, we’re not trying to be the next all-in-one real estate platform—we focus on what we do best: Standing by AAA service–delivering highly Accurate, Actionable, and Affordable data for business owners and professionals who need results. We specialize in skip tracing to provide the most up-to-date contact information for property owners, property data that puts critical real estate insights at your fingertips and soon demographic data to help users understand and target the right audience. Whether you're a Realtor, a real estate investor, wholesaler, or other industry professional, Prime Tracers ensures you have the best data to connect with your ideal leads and make informed decisions. Unlike bloated platforms with unnecessary features, we focus solely on providing the highest-quality data—because better data means better deals.

How accurate is PrimeTracers' skip tracing?

We achieve an industry-leading accuracy rate of 80%+ on our skip tracing lists, ensuring you reach the right contacts faster and more efficiently.

Do you provide property lists?

Yes, PrimeTracers provides FREE Property data and list builder for all of our users. You can save and export up to 10,000 records at a time. There is no daily cap.

Is there a subscription plan, or do I pay as I go?

PrimeTracers offers a pay-as-you-go service with no hidden fees, making it the most cost-effective option in the market.

What are credits?

Our credit system is based on successful contact appends. This means you only use a credit when our system successfully locates and adds new contact information to a record. One credit allows you to enrich one record with new contact details. For instance, if you skip trace one record and we find multiple phone numbers, it's still considered one successful append and uses just one credit.

How do I upload my property lists for skip tracing?

Simply log into your account, upload your file in CSV format, and our system will process it. Once complete, you’ll receive a detailed list of verified contact information.

In column mapping, what are the differences between the 'Multiple Phone Numbers' and 'Mobile Numbers Only' options?

Multiple Phone Numbers: Choose this option to receive up to three phone numbers for each record. These numbers are ranked by our system, with the most reliable contact number listed first.
Mobile Numbers Only: Select this option to receive only one mobile phone number per record. This is the recommended option for SMS text message campaigns.

What types of contact details will I receive?

You’ll receive phone numbers, email addresses, and other available contact information for property owners.

How long does it take to process a list?

Our turnaround time is fast! Most lists are processed and available for download within a few minutes, depending on the list size. You can navigate away from the page while your list is processing and upload multiple files in tandem if need be.

Can PrimeTracers be used for lenders or investigators looking for contact information?

Absolutely! PrimeTracers is an invaluable tool for lenders, private investigators, and businesses across industries seeking accurate contact details for lead generation or outreach. We have helped other businesses such as RE asset managers, solar sales, insurance sales, you name it! Whether you're locating borrowers, tracing assets, or building lead lists, our service delivers reliable data to help you connect effectively.

Why should I choose PrimeTracers over competitors?

PrimeTracers stands out for:

  • Industry-Leading Accuracy (80%+ match rate).
  • No subscription required — pay only for what you need.
  • Fast processing times.
  • Free, Accurate, Standard Property Data for all Users
  • Transparent pricing with no hidden fees.
  • Trusted by real estate professionals and other industries nationwide.
  • 1-on-1 support to help you get the most out of your marketing efforts.

How do I get started?

Getting started is easy!

  1. Sign up on our website.
  2. Purchase skip tracing credits.
  3. Upload your list and let us do the rest!
  4. OR build your list for FREE using our property data and List Builder.

What should my list look like to get the best results?

The most common issues we encounter with user-submitted lists are incorrect or missing column headers or poorly formatted column data. We've provided a step-by-step guide below to help you format your list correctly before uploading it. By following these tips, you'll ensure the most accurate contact information is appended while avoiding common formatting errors:

What kind of support does PrimeTracers offer?

We provide 1-on-1 consultations with one of our lead specialists, to help you optimize your marketing strategy and make the most out of your lists.

Are there refunds if I’m not satisfied?

While our accuracy is top-notch, if you experience any issues, contact our support team, and we’ll work with you to resolve them quickly.